Shipping Policy

1. Order Processing Time

  • All orders are processed within 1–2 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive a confirmation email once your order is processed.

2. Shipping Time & Delivery Estimates

Delivery time depends on your location:

Within Pakistan

  • Standard Delivery: 2–5 business days

  • Metro Cities: Usually 2–3 days

  • Remote Areas: 4–7 days

International Shipping (If Applicable)

  • Delivery time: 7–15 business days

  • Customs delays may extend shipping times slightly.

We try our best to ensure timely delivery.
However, delays may occur due to weather, holidays, or courier issues.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on location and order weight.

  • Free shipping may be offered on promotions or for orders above a specific amount.
    (If you want, I can add a free shipping threshold.)

4. Order Tracking

Once your order is shipped, you will receive an email or SMS with:

  • Tracking number

  • Courier name

  • Tracking link (if available)

You can track your order at any time until it arrives.

5. Shipping Address Accuracy

Please ensure your shipping address is entered correctly:

  • Full name

  • Complete address

  • Contact number

ShaniCollection is not responsible for delays or lost orders due to incorrect or incomplete addresses.

6. Damaged or Lost Packages

We take exceptional care in packing your order.
However:

If your package is damaged:

  • Contact us immediately with photos.

  • We will inspect and arrange a replacement or solution.

If your package is lost during transit:

  • We will contact the courier and assist with resolving the issue.

7. Delivery Attempts

Couriers may make 1–3 delivery attempts.
If the customer is unavailable, the package may be:

  • Returned to the courier office

  • Returned to ShaniCollection

In this case, additional reshipping fees may apply.

8. International Customs & Duties (If Applicable)

For international orders:

  • Customs and import taxes vary by country.

  • Customers are responsible for paying any customs fees.

  • ShaniCollection is not responsible for customs delays.

9. Contact Us

For questions about your order or shipping, contact us:

📧 Email: [shanicollectionpk@gmail.com]
📞 Phone: [03284276672]
🌐 Website: ShaniCollectionpk.com